Frequently Asked Questions

If you have any additional questions, please contact Alyson Ackerman at aackerman@wellroot.org or 404-327-5877.

  1. When you registered, you should have received an email from Wellroot (noreply@mobilecause.com), titled Your Fundraising Page is Ready.
  2. Open that email, and at the bottom, click Edit my page
  3. Here you can edit your photo, goal, message to supporters and team name (if applicable).
  1. Visit www.wellroot5k.org
  2. Select “Register Now”, select either the 5K or children’s 1K to sign-up, and complete the form
  3. To be able to create your group, you must click “Confirm and Sign Me Up!”
  4. Select “Join or Create Team”
  5. Select “Create a Team”
  6. Now the fun part! You can personalize your team’s page.
    • Choose a name for your team – it can be purely descriptive, inspiring, or funny
    • You can add a profile photo to reflect your team, and include other photos in the carousel of images
    • Set a goal for your team
    • Edit the personalized message for your supporters so they know why you are helping children and families at Wellroot.
    • If you want to go back and edit your page, look for the edit button at the bottom.
  7. You can share this link with others by using the top purple bar for a personalized text code, posting templates for FaceBook and Twitter, and email templates with links. Just click on the button in the purple bar.
  1. You can join a team by clicking on a personalized link or text code sent from your team leader, or click “Team Leaderboard” and find your group under “Teams” and click “View” and “Join This Team”
  2. Complete the registration form and select the 5K or children’s 1K
  3. To be able to join your group, you must click “Confirm and Sign Me Up!”
  4. Now you are part of the team, and can also personalize your own page and help fundraise to help reach your group’s goal.
  5. You can share this link with others by using the top purple bar for a personalized text code, posting templates for FaceBook and Twitter, and email templates with links. Just click on the button in the purple bar.
  1. Visit www.wellroot5k.org
  2. Click “Become a Fundraiser”
  3. Complete the form
  4. If you are starting a fundraiser as an individual, click “Personalize my Page” and make it your own:
    • You can add a profile photo, and include other photos in the carousel of images
    • Set your goal
    • Edit the personalized message for your supporters so they know why you are helping children and families at Wellroot
    • If you want to go back and edit your page, look for the edit button at the bottom.
  1. If you would like to fundraise for a group that you are a part of, click “Join or Create Team” and scroll to find your group and click “Join” and then “View”
  2. You can share this link with others by using the top purple bar for a personalized text code, posting templates for FaceBook and Twitter, and email templates with links. Just click on the button in the purple bar.
  1. When you registered, you should have received an email from Wellroot (noreply@mobilecause.com), titled Your Fundraising Page is Ready.
  2. Open that email, and at the bottom, click Join or Create a Team
  3. Then select the team you want to be a part of or create your own team page.